COM 425 - COMMUNICATION, NEGOTIATION, AND CONFLICT MANAGEMENT IN ORGANIZATIONS

College of Communication and Information

Credit(s): 3

This course explores the role of communication in negotiation and conflict management in organizations. The course examines conflict theories and approaches, negotiation processes, and third party intervention through the study of strategies and tactics, interaction processes, phases and stages of negotiation development and conflict framing. The course examines strategies and tactics used in exchange of offers and counteroffers, salary negotiations, buying and selling of products, team bargaining, and multiparty negotiations.

Prereq: COM 325 AND completion of the major graduation communication and composition requirement (COM 326 or COM 351).